Burning Tree West’s FAQ page is intended to answer standard inquires about our facility. If you have any other questions or concerns, please email or call us. We are here to help you and your family.
Q: What should I expect with the admissions process?
A: If you are viewing this webpage, you have already taken an important step in acknowledging there is a problem in your life or a family member’s life.

When you call, our admissions coordinator will ask you some questions about your situation and begin to assess whether Burning Tree West can meet your needs. This interview typically takes about 30 minutes. Initially, the admissions staff will ask about current challenges, as well as past treatment history. We will also inquire about the prospective resident's environment and social support system - their family, friends, and school/work situation. On occasion, an admissions coordinator may determine that your child is in immediate danger and recommend that they seek inpatient treatment or call 9-1-1. This is done for the safety of your child, first and foremost, and does not preclude us from later reviewing them for admission to Burning Tree West.

When we determine our program is appropriate and meets your child’s needs, we will extend an offer of admission. Our admissions coordinator will provide a projected intake date and will discuss financial responsibility, which may include a third-party option if desired. If the student or family accepts our admission offer, the intake date will be set. At times, depending on availability, we may be able to offer an immediate placement.
Q: What happens after admission?
A: It has been our experience that many families coming to Burning Tree West often experience a similar progression of emotions. This begins as they research and evaluate programs, complete the admission and intake process, and come to terms with life while a loved one is away. While each family's circumstances are unique, we share this information in order to prepare you for what you may experience.

When the home situation brings a young man or woman to investigate residential treatment centers, it is almost always upsetting and disruptive. It is normal for both the young adult and their family to experience feelings of anger, turmoil, and fear. It is especially true if there are differences of opinion among family members about the appropriate course of action, or if the young adult has suffered a relapse following a stay in a rehab center or treatment program.

Once a decision has been made and a young man or woman has left home to enter Burning Tree West, loved ones may experience alternating emotional swings of hope and regret. “Did we do the right thing?” “What will life be like when he's his old self again?” “Could he have gotten better at home?”

The first days are difficult for every student and their family. It is common for the resident to struggle with separation from family and friends. During this adjustment phase, it is not unusual for residents to attempt to take advantage of their parent’s emotional vulnerabilities. They may try to persuade them to allow them to leave the program. In early phone calls to home, it can be difficult for a parent to hear a loved one say,

"Everyone here is worse than me"

"I feel worse than I ever have"

"These people don't understand me"

Our staff works with family members, on a daily basis, if necessary, to put these feelings in the proper context so they can begin healing themselves. This support helps family members remain cohesive and resist any efforts the resident may make to undermine their confidence in the decision they've made.
Q: What should a resident bring?
A:
  • Sunglasses/sunscreens
  • Health insurance card
  • Clothing for one week
  • Shoes, casual and recreational
  • Sleepwear (modest)
  • Swimsuits (modest)
  • Deodorant
  • Shampoo, conditioner
  • Shaver, shaving crème
  • Bar soap, body soap
  • Medication — prescriptions, in their name only

Do Not Bring
Clothing that advertises bars, alcohol, drugs, gambling or offensive subjects. No sleeveless, spaghetti straps or strapless tops, short shorts, or tight clothes or unnecessary valuables.

Optional
  • Cell phone, Laptop and chargers (used in Phase 2)
  • Cigarettes
  • Alarm clock
  • Reading material (Bible, recovery and morally acceptable materials only)
  • Big Book
  • 12 Steps & 12 Traditions
  • Daily Reflections and Life Recovery
  • CD players, MP3 players, and iPods are acceptable provided they do not have ANY Wi-Fi or 3G capability


Any items not approved will be discarded or mailed home at the resident’s expense. Call one of our admission specialists if you have any questions.
Burning Tree West’s FAQ page is intended to answer standard inquires about our facility. If you have any other questions or concerns, please email or call us. We are here to help you and your family.